Issues » Archives for Todd Miller
Issues
Issue #292 | August 26, 2026 | Todd Miller
For years, contractors have been told they need to “create content.” Write blogs. Post on social media. Make videos. Improve your SEO. Add more pages to your website. We were all in a race to fill up the internet. Today, that advice still holds true, but the reason for doing it is changing dramatically. Your… ( read more )
Issue #191 | August 11, 2026 | Todd Miller
Today’s homeowner behaves very differently than the homeowner of even 5 years ago. They research extensively online, read reviews, watch YouTube videos, ask AI questions, compare products before ever contacting a contractor, and usually have a preferred solution in mind before the first appointment is scheduled. Yet many premium roofing contractors continue to sell exactly as… ( read more )
Issue #290 | July 24, 2026 | Todd Miller
For decades, our industry has operated under a fairly predictable model: a homeowner decides they need a new roof, calls three or more contractors, invites each to their home, and then makes a decision after comparing proposals. That buying process is rapidly disappearing. Today’s homeowner has already done much of the “buying” before you ever… ( read more )
Issue #289 | July 15, 2026 | Todd Miller
How today’s homeowners buy roofing has fundamentally changed. For decades, homeowners followed a fairly predictable process when it came time to replace their roof. They asked a neighbor for recommendations. They checked the yellow pages (remember those?) And they called three or more roofing contractors. Each contractor came out, measured the roof, scribbled out a… ( read more )
Issue #288 | June 30, 2026 | Todd Miller
They’re Not Calling 5 Contractors AnymoreFor decades, the residential roofing industry followed a fairly predictable pattern. A homeowner realized they needed a new roof. They asked a neighbor for a recommendation, thumbed through the Yellow Pages, or later searched Google. Then they invited 3 to 5 contractors to their home, collected estimates, compared prices, and… ( read more )
Issue #287 | June 18, 2026 | Todd Miller
One of the most overlooked opportunities in residential roofing sales is also one of the most powerful: the warranty discussion. Too often, warranties are treated as a piece of paper that gets handed to homeowners after the sale. In reality, a well-handled warranty conversation builds trust, differentiates your company, justifies premium pricing, and gives homeowners… ( read more )
Issue #285 | May 10, 2026 | Todd Miller
Over the last 40 years, I have seen many changes in how the industry sells quality residential metal roofing. We have an opportunity to elevate how we sell in today’s market. Other than replacement windows, almost no other premium home improvement or home replacement product is sold with the mentality of “show up, measure, present,… ( read more )
Issue #277 | December 16, 2025 | Todd Miller
Sunsetting the federal residential solar tax credit nine years earlier than anticipated has sent ripples through the industry. Contractors who were relying on residential solar installations are left scrambling, searching for a future direction for their businesses. As a result of the news, these companies will be installing far fewer residential solar panels. While I… ( read more )
Issue # | November 25, 2025 | Todd Miller
This month’s article was contributed by gFour Marketing, the secret back-office marketing team for dozens of home improvement contractors. Homeowners make big decisions based on trust. Before they call, visit your website, or let your team onto their property, they look for one thing first: what other people say about you. While referrals will always… ( read more )
Issue #264 | April 23, 2025 | Todd Miller
Tariffs and their potential consequences are certainly heavy on the minds of many industries right now. As I discussed in Issue #262, we’re already seeing an impact on metal building materials including roofing. We’ve recently seen manufacturers announcing 6 – 21% price increases to combat the change. With every difficult situation, though, opportunities present themselves. In… ( read more )
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